Help & Support
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Answers about our grabber tools, openers, shipping, returns, and everything in between.
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01 — Our Products
What we make
Every product at Grabber Tool is built around one idea — giving you a better grip on the things around you. No more struggling, stretching, or asking for help.
Reach & Grab, Open & Grip, Stand & Move, Prepare & Handle.
A better grip on life — every single day.
Free standard shipping on all orders.
We specialize in tools that help you grip, reach, open, and move with ease. Our range covers four categories: Reach & Grab (long-handle grabbers and reachers), Open & Grip (jar openers, can openers, bottle openers), Stand & Move (standing assist tools and walking canes), and Prepare & Handle (ergonomic kitchen tools).
Every product is selected with one goal: making daily tasks easier without looking or feeling like medical equipment.
Absolutely. Our tools are designed for anyone who wants more convenience and less effort in daily life. Whether you're recovering from an injury, have limited strength in your hands, or simply want a smarter tool for the kitchen or garden — Grabber Tool has you covered.
Many of our customers buy our products as practical gifts for family members who appreciate quality, functional design.
Yes. All Grabber Tool products come with a 30-day satisfaction guarantee. If something isn't right with your order — wrong item, damaged on arrival, or not as described — contact us and we'll make it right immediately.
For product defects discovered after use, email us at hello@grabberstool.com with photos and your order number.
No. Our products are everyday lifestyle and comfort tools — not medical devices. They are not intended to diagnose, treat, or prevent any medical condition. If you have specific health concerns, please consult a qualified healthcare professional.
02 — Reach & Grab Tools
Pick it up.
Without bending down.
Our grabber and reacher tools extend your reach up to 43 inches — so nothing on the floor, under the sofa, or on the top shelf is out of range.
Not sure which grabber to choose? We offer three sizes — 32", 43", and the compact 33" Precision Grabber for outdoor use. Each serves a different purpose.
Browse all grabbers →The 32" Reacher Grabber is ideal for everyday indoor use — picking up items from the floor, reaching into low cabinets, or grabbing things from the couch. It's lightweight and easy to handle in tight spaces.
The 43" Reacher Grabber is 11 inches longer and folds into three compact sections — perfect if you need extra reach, or want a grabber you can take outdoors, traveling, or keep in a bag. It comes with a free storage bag.
The Precision Grabber 33" has a fine-tip closing claw designed to pick up small items that regular grabbers miss — coins, bottle caps, small wrappers, or litter. It's best suited for outdoor use: the garden, park, driveway, or any cleanup task where you don't want to touch the ground.
It folds in half for easy transport and fits into most bags.
Our grabbers are designed for everyday objects — clothing, books, bottles, remote controls, keys, and similar items. They handle most household objects with ease.
We don't recommend using grabbers to lift very heavy or sharp objects, as this can damage the jaw mechanism over time.
Yes. The 43" grabber folds into three sections and collapses to approximately 17 inches — compact enough to fit in most backpacks, tote bags, or carry-on luggage. It comes with a free fabric storage bag for easy transport and protection.
03 — Open & Grip Tools
Every jar.
Every time.
From electric jar openers to rubber grip pads — our Open & Grip range takes the struggle out of every lid, cap, and bottle in your kitchen.
The Electric Jar Opener is designed for glass jars with twist-off lids — jam, pickles, pasta sauce, and similar. It grips the lid automatically and turns it open with one button press. No manual twisting required.
The Electric Can Opener is designed for metal cans — it travels around the rim of any standard can and removes the lid cleanly, without sharp edges. Both run on AA batteries (not included).
The Electric Jar Opener fits virtually all standard jar sizes — from small tomato paste lids to wide-mouth 2-liter pickle jars. The automatic grip adjusts to the lid size without any manual adjustment needed.
It does not work on pull-tab lids or non-twist caps.
The Multi Opener 5-in-1 is a manual rubber grip opener that handles five different opening tasks in one tool — jar lids, bottle caps, pull tabs, and more. It's compact, requires no batteries, and works on almost any lid or cap you'll encounter in the kitchen.
Available in four colors. A great everyday kitchen companion and a thoughtful gift.
The Jar Opener Grip Pad is a set of three solid rubber grippers in different shapes and sizes — a large square, a round flat pad, and a ribbed cone. You wrap them around any lid and turn. The textured rubber creates instant friction and holds without slipping.
Beyond opening jars, they double as heat-resistant kitchen coasters, non-slip mats, and protective pads for hot lids. Dishwasher safe and built to last.
Wipe the electric openers with a damp cloth after use. Do not submerge in water or rinse under a tap — the battery compartment is not waterproof. The grip pads are dishwasher safe and can be rinsed freely.
04 — Stand & Move Tools
Stand up.
Move forward.
Our Stand & Move range helps you get up from chairs and sofas, walk with more confidence, and stay active — on your own terms.
Category overview
Three tools. One purpose.
Each product in this category is designed to support your movement — without looking or feeling like hospital equipment.
- Walking Cane — classic wooden handle, stable base, four color options
- Standing Assist Tool — adjustable height, non-slip base, folds flat for storage
- Cane Strap — leather wrist strap that keeps your cane secure and your hands free
The Standing Assist Tool adjusts across 5 height positions — from approximately 17 to 21 inches. To find your ideal setting: place the tool on the floor and grip the handle while seated. Your elbow should have a slight bend at around 15–20°. Adjust the height until you can push down and rise comfortably.
Most users find their ideal position on the first or second adjustment.
The wide non-slip base is designed for hardwood, tile, laminate, and low-pile carpet. On smooth hard floors, the rubber base provides excellent grip. On thick or high-pile carpet, we recommend testing stability before full use.
The tool supports up to 600 lbs / 272 kg.
The Cane Strap fits all Grabber Tool walking canes and is also compatible with most standard walking canes up to 3.3 cm (1.3") in diameter. If unsure, email us at hello@grabberstool.com before ordering.
Yes. The Standing Assist Tool features a foldable design — the base detaches and the handle folds down for compact storage. It fits in most large suitcases or can be packed separately.
Walking canes are permitted as carry-on items under TSA and equivalent international guidelines.
05 — Shipping & Tracking
Delivery
We ship to the US and internationally. Once dispatched, you'll receive a tracking number by email.
Track your order. Your tracking number is in your shipping confirmation email. Most orders ship within 1–3 business days.
Track my order →| Method | Carrier | Estimated delivery | Cost |
|---|---|---|---|
| Standard | USPS / Local postal service | 7–14 business days | Free |
| Express | DHL / FedEx | 3–7 business days | Calculated at checkout |
Most orders are processed and dispatched within 1–3 business days of placing your order. You'll receive a shipping confirmation email with your tracking number as soon as your parcel leaves our warehouse.
Yes — we ship to most countries worldwide. International delivery times vary by destination. Ensure your shipping address is accurate and include a mobile number to avoid delivery delays.
Prices shown do not include import duties or taxes, which may be applied by your country's customs authority. These charges are the responsibility of the recipient and vary by country.
Delivery estimates may be affected by customs clearance, local postal delays, or peak seasons. If your tracking hasn't updated in several days, email us at hello@grabberstool.com with your order number and we'll investigate right away.
06 — Returns & Refunds
Our return policy
We want you to be completely satisfied. If something isn't right, we're here to make it right.
Policy summary
30-day return window.
Items must be unused, in original packaging, with all included accessories. Contact us first — items returned without approval will not be accepted.
- Email hello@grabberstool.com to initiate a return — include your order number
- Customers cover return shipping costs unless the item is defective or incorrect
- Refunds processed within 10 business days of receiving and inspecting your return
- EU customers have an additional 14-day statutory cooling-off period
- Items damaged by misuse are not eligible for return
Email hello@grabberstool.com with your order number and reason for return. Items sent back without prior approval will not be accepted. Once approved, we'll send you full return instructions.
We recommend using a trackable shipping service for your return.
Inspect your order immediately upon receipt. If it's defective, damaged, or the wrong item — email hello@grabberstool.com with photos and your order number. We'll resolve it as quickly as possible, at no cost to you.
The fastest way to exchange an item: return the item you have (following the return process above), and once your return is accepted, place a new order for the correct item. This ensures you receive the replacement as quickly as possible.
Once we receive and inspect your return, we'll notify you of the outcome by email. If approved, a refund is issued to your original payment method within 10 business days. Allow additional time for your bank to post the amount.
If 15 business days have passed with no refund, contact hello@grabberstool.com.
Yes. If your order is shipped within the EU, you have the right to cancel or return within 14 days for any reason, without justification. The item must be unused, with all original packaging and accessories included.
Still have a question?
We're here.
Typically respond within 24–48 hours, Monday–Friday.
Email us at hello@grabberstool.com




