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Shipping policy

Order Tracking

You will need your tracking reference to track your order. This can be found in your shipping confirmation email.

If you are concerned about your order, believe something may have gone wrong, or are unable to track it, please contact our support team.

Processing Time

  • In-stock products: Processed and shipped within 1–3 business days.

  • Customized or handmade products: Please allow 5–7 business days for production before shipment.

Shipping Methods & Delivery Times

Standard Shipping (Free):

  • Shipped via your local postal service

  • Estimated delivery time: 10–15 days from dispatch

Express Shipping (Paid):

  • DHL or FedEx Express

  • Estimated delivery time: 6–13 days from dispatch (in some cases up to 5 days)

Delivery times are estimates and may vary based on location and external factors.

Customs, Duties & Taxes

Prices do not include VAT, GST, or other country-specific taxes unless stated otherwise.

United States

  • All duties and taxes are included in the listed product price

  • Shipping is charged separately at checkout

Europe (EU)

  • All EU orders are shipped without additional import VAT or duties

  • Any applicable charges are shown and collected at checkout

  • Duties and taxes are non-refundable

Rest of the World

  • International orders may be subject to import VAT and duties

  • Applicable charges are calculated and applied at checkout

  • Duties and taxes are non-refundable

Europe includes: Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain.

Shipping Address

Please ensure your shipping address is accurate and complete at checkout. We strongly recommend providing a mobile phone number to avoid delivery issues or delays.

International Shipping

We ship internationally to most countries. Delivery times may vary depending on destination and local customs clearance procedures.

Delivery Disclaimer

  • Delivery times are estimates provided by carriers and are not guaranteed.

  • Carrier networks may experience delays during peak seasons (e.g. holidays).

  • Express services may be unavailable or take longer in remote areas.

  • Next-day delivery orders must be placed by 1:00 PM (UK time).

Christmas & Peak Season Notice

Our recommended last order dates for Christmas are based on carrier guidance and are not guarantees. We advise placing orders as early as possible during peak periods to avoid delays.

Acceptance of Terms

By placing an order with GrabberTool, you acknowledge and accept this Shipping Policy.

If you have any questions or require assistance, please contact our customer support team. We appreciate your understanding and support.

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